Customer Care

Treatment of personal data by Lonbali.

This data protection policy governs the access and use of the service of the website www.lonbali.com (hereinafter, the “website”), which Lonbali Fashion, S.L. (Hereinafter referred to as LONBALI)
Spanish company registered in the Mercantile Register of Barcelona, ​​Tomo 35738, folio 30, sheet B-264395 with registered office in calle Madrazo 129 Bajos, 08021 Barcelona with CIF B-66719196, makes available to the Users (hereinafter “Or the” User “) interested in the products offered by LONBALI.

In accordance with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data and Royal Decree 1270/2007 of 21 December, which approves the Regulations for the development of the Law Organic 15/1999, of December 13, on Personal Data Protection, we inform you that your personal contact details will be incorporated into an automated file owned by LONBALI and used to process your orders as well as send you Newsletters and commercial communications and Promotional products related to LONBALI products and / or services by letter, telephone, email, SMS / MMS, or other equivalent electronic means of communication. By accepting this privacy policy, the user accepts that LONBALI can debug and segment its personal data.

Thus, LONBALI FASHION, S.L. Has adopted the levels of security required by Royal Decree 1270/2007, of 21 December, which approves the Regulation for the development of Organic Law 15/1999, of 13 December, on the Protection of Personal Data. However, it is necessary to indicate that technical security in a medium such as the Internet is not impregnable and there may be illegal actions by third parties outside LONBALI FASHION, S.L.

The User acknowledges having been informed by LONBALI that his personal data (when he completes any of our forms or sends us his CV) will be included in one or several files with personal data, the person in charge of which is LONBALI FASHION, S.L. With address for the purposes of notifications in the Rue Madrazo 129 Bajos de Barcelona and with email address info@lonbali.com.

In the case of forms, the User must express, prior and expressly, their consent by means of the acceptance, in the registration form, without which the online purchase service can not be accessed. Therefore, by clicking on the “Register” button on the form and when placing an order, the User expressly consents that his personal data, domiciles, and those related to his purchases and forms of payment, are incorporated into our database for Process, manage and send the order as well as sending commercial information of LONBALI .. Likewise, the User authorizes us to communicate through any means of electronic communication at a distance.

By accepting this Privacy Policy, the User accepts the retargeting email services through which commercial communications may be sent. The User consents that such commercial communications contain storage devices or advertising cookies that will be installed in your browser.

These retargeting email services are intended to provide more information about products or services that may interest the User by:

• The installation of data storage and retrieval devices or cookies on terminal equipment in some of the emails sent to users.

• Sending emails with commercial communications to which Cookies have been installed by visiting a web page or by installing via email. In addition, in each commercial communication containing cookies, the user will be informed of what kind of cookies it contains and how to deactivate them. In any case, the user, by accepting the data protection and privacy policy of the Website, unless expressly stated otherwise by the user, expressly accepts that LONBALI may use the cookies. In any case, the user has the possibility to configure his browser to be warned of the reception of cookies and to prevent its installation in his equipment. Please refer to your browser instructions and manuals for further information. You can get more information about the operation of cookies at http://www.youronlinechoices.com/en/

By accepting this privacy policy, the user expressly agrees that his / her personal data may be used to send him / her by letter, telephone, email, SMS / MMS or other equivalent electronic means of communication, advertising and commercial communications on products and services Of companies related to the sectors of:

Third-party commercial communications forwarding

• Marketing or belonging to Adigital.

• Telecommunications: Products and Services for telecommunications and technology.

• Financial: Provided by financial institutions, insurance and social security.

• Leisure: Editorial, Tourism, Sports, Collecting, Photography, Hobbies, Toys, Transportation, Gardening, Hobbies, Lotteries, Lotteries, Communication and Entertainment.

• High consumption: Electronics, Computers, Textile, Image and Sound, Complements, Home, Bazaar, Personal care (Cosmetics, Perfumery, Pharmacy, Pharmaceutical specialties advertising) Furniture, Real Estate, Food and Beverage, health and beauty, Office supplies. Fashion and decoration.

• Jewelery and precious stones: products and services related to jewelery, jewelery and precious stones.

We inform you that you may oppose at any time to have your data processed for this purpose, as well as request more information on the processing and transfer of your personal data, by sending an email to the following address infor@lonbali.com using The specific means that are recognized in the commercial communications themselves.

Data Transfers

The User expressly authorizes LONBALI FASHION, S.L. So that the data of this registry and any that are obtained for the development of the contractual relations between both parties can be facilitated to the companies of the group or third collaborators by LONBALI FASHION, S.L. And offer the User products and services that may be of interest to you.

Likewise, Users are informed that the data provided through the e-mail info@lonbali.com will be temporarily incorporated into an automated file, whose head and title is LONBALI., In order to satisfy the requested information service. By sending a request for information, the user consents to the automated processing.

For the best performance of its services, LONBALI is obliged to provide certain data of its Users to other companies that collaborate with the provision of the service (carriers, financial entities, etc.). In all cases, the data provided are those strictly necessary for the specific activity to be performed.

Likewise, the User authorizes LONBALI to process the personal data together with a third company, or for the latter to contract or subcontract said service, provided that said company can provide a suitable technological platform for the provision of services and guarantee The privacy and security of information and personal data. The User acknowledges the ability of LONBALI FASHION, S.L. To verify the accuracy of the data provided by the User.

We inform you that your data may be transferred to companies related to the sectors detailed in section 2 of this Privacy Policy. The purpose of the assignment will be the sending, by letter, telephone, email, SMS / MMS, or other equivalent electronic means of communication by these information and commercial communications companies that may be of interest and always related to the Sectors.

Mandatory or optional nature of the information provided by the User and veracity of the data

The User guarantees that the personal data provided is truthful and is responsible for communicating to LONBALI any modifications of the same. The User will be responsible, in any case, for the truthfulness of the information provided, LONBALI reserving the right to exclude from the registered services any User who provided false information, without prejudice to other actions that proceed in Law.

It is recommended to have the maximum diligence in terms of Data Protection through the use of security tools, and LONBALI can not be held responsible for abductions, modifications or loss of illegal data.

Access Rights, Rectification, Cancellation and Opposition

Users may at any time exercise their rights of access, rectification, cancellation and, as the case may be, renewal of consent for the assignment of their data in the terms provided in said Law and other rules that develop it, writing to our address Email: marketing@lonbali.com or by mail to: LONBALI; C / Madrazo 129, 08021 Barcelona. In addition, at any time, the User can express their desire not to receive any publicity.

Security measures

LONBALI maintains the levels of security of personal data protection in accordance with the LOPD and Royal Decree 1720/2007 of 21 December, which approves the Regulation of development of the LOPD containing personal data and has established all The technical means at its disposal to prevent loss, misuse, alteration, unauthorized access and theft of the data that the User provides through the website, without prejudice to inform you that Internet security measures are not impregnable.

LONBALI undertakes to comply with the duty of secrecy and confidentiality with respect to the personal data contained in the automated file in accordance with the applicable legislation, as well as to confer a safe treatment on the assignments that may occur. Notwithstanding the foregoing, it is understood that it is an elementary duty of the User, essential for the effectiveness of any security measures, the custody of their access data or password. Therefore, the User assumes this obligation of custody and undertakes not to disclose to third parties said access keys being the User responsible for the use by third parties of the same.

Changes

LONBALI reserves the right to revise its Privacy Policy at the time it deems appropriate, in which case it will be communicated to the Users. For this reason, please check this privacy statement regularly to read the latest version of the LONBALI Privacy Policy.

Acceptance and Consent

The User declares that he has been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing of the same by LONBALI, in the form and for the purposes indicated in this Privacy Policy.

The Website uses cookies, small data files that are generated in the user’s computer, in order to allow you to optimize the navigation, adapt the page design and improve its contents, with the ultimate aim of users obtaining a service More satisfying.

The information collected by cookies is anonymous and does not contain any sensitive information (such as name, address or banking details) as they do not collect personally identifiable information.

Cookies are used with the aim of offering a more personalized service and help to make browsing the pages easier and adjusted to your preferences. Cookies will help us, for example, save user settings (language and country) so you do not have to enter these details again on your next visit.

In addition, it will allow us to manage your shopping cart and keep your order information while browsing the online store. It also allows us, once you have identified yourself with your username and password for the first time, do not have to re-enter this data at each visit to access the sections that require prior identification.

Types of cookies used on the Website
The Website uses the following types of cookies:

Advertising Cookies: These are the ones that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the publisher has included in a web page, application or platform from which it provides the requested service based on criteria Such as the content edited or the frequency at which the ads are displayed. They allow advertising related to the interests of the User.

Analytic Cookies: When the user enters the Website, this tool collects anonymous information in a standard way about the user’s browsing and behavior patterns.

Google Analytics enables cookies in the Web site domain to be named:

“__utma”: Required for running Google Analytics and has an expiration period of 2 years.
“__utmz”: is used to make the location of the visit, that is, from where and how the user arrived at our website and expires at 6 months.
“_utmb”: This cookie records the arrival time to the page and expires after 30 minutes of the last pageview registration. It is automatically deleted when you switch websites or close your browser.
“_utmc”: The current javascript code used by Google Analytics does not require this cookie. Before this cookie was used along with the _utmb cookie to determine if more than 30 minutes had elapsed on the same page, whether or not to establish a new session for the user. This cookie is still being written to ensure compatibility with the websites where the old urchin.js tracking code is installed.

To allow, know, block or delete cookies installed on your computer can do so by setting the browser options installed on your computer. If you wish you can configure your browser to be warned on the screen of receiving cookies and to prevent the installation of cookies on your hard disk. Please consult your browser instructions and manuals for further information.

How to disable cookies:
All browsers allow you to make changes to disable cookies settings. This is why most browsers offer the ability to manage cookies, for more precise control over privacy.

These settings are located in the “Options” or “Preferences” of the menu of your browser.

You can find the links of each browser to disable cookies by following the instructions:

1. Internet Explorer (http://goo.gl/vFM6gb)
• From the Tools menu, select “Internet Options”.
• Click the privacy tab.
• You can configure the privacy with a cursor with six positions that allows you to control the amount of cookies that will be installed: Block all cookies, High, Medium High, Medium (default level), Low, and Accept all cookies.

2. Mozilla Firefox (http://goo.gl/QXWYmv)
• At the top of the Firefox window, click the Tools menu.
• Select Options.
• Select the Privacy panel.
• In the Firefox option you can choose Use a custom settings for the history to configure the options.

3. Google Chrome (http://goo.gl/fQnkSB)
• Click the menu in the toolbar.
• Select Settings.
• Click Show Advanced Options.
• In the ‘Privacy’ section click the Content Settings button.
• In the ‘Cookies’ section you can configure the options.

4. Safari (https://goo.gl/PCjEm3 / https://goo.gl/dQywEo)
• In the configuration menu, select the “preferences” option.
• Open the privacy tab.
• Select the option you want from the “block cookies” section.
• Remember that certain features and full functionality of the Site may not be available after you disable cookies.

If you want to not be tracked by cookies, Google has developed a plug-in to install in your browser that you can access at the following link: http://goo.gl/up4ND.

Cookies on mobile devices:
The Website also uses cookies or other storage devices on mobile devices.

Just like in computer browsers, browsers on mobile devices allow you to make changes to your privacy settings or settings to disable or remove cookies.
If you want to change the privacy options follow the instructions specified by the developer of your mobile browser.

Below you will find some examples of the links that will guide you to modify the privacy options on your mobile device:

IOS: (http://goo.gl/61xevS)
Windows Phone: (http://goo.gl/Rx8QQ)
Chrome Mobile: (http://goo.gl/XJp7N)
Opera Mobile: (http://goo.gl/Nzr8s7)

Cookie Acceptance:
If you continue your browsing, we understand that you accept the use of cookies by the Website.

We inform you that in the case of blocking or not accepting the installation of cookies, it is possible that certain services are not available without the use of these or that you can not access certain services nor take full advantage of everything that this Site Web offers you.

For more information, you can consult the guide on the use of cookies from the Spanish Agency for Data Protection.